Customer Service/Sales/Admin/Executive Asst (SI, NJ, Brooklyn ...

Customer Service/Sales/Admin/Executive Asst (SI, NJ, Brooklyn & Manhattan) craigslist | resumes / job wanted in new york city

Posted in on Design & Media at 14 May, 2011

If you are looking for someone that can adapt very easily, friendly, quick learner, responsible and a team player. Then I am the one that you have been looking for. In every position that I worked for I wore many different hats and I was able to get the job done efficiently in a timely manner and before all deadlines. I am an employee that really cares about the company that I work for. I want to thank you for taking the time out to review my resume below and I am looking forward to hearing from you.

Renee Mazzola
Phone: 917-626-4850

Administrative, Sales Support Professional
Skilled professional with nearly 10 years of experience; possesses extensive background as an Executive/Sales Assistant, Sales Representative, Administrative Assistant and Customer Service Manager. Adapts easily to new concepts and responsibilities. Excellent communication and organizational skills. Proven interpersonal and management skills?cooperative team player.
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Core Competencies
? Customer Service
? Sales (selling)
? Transcription
? Timesheet preparation
? Expense report and entry
? Office Management
? Meeting Scheduling
? Correspondence
? Research support
? Processes and procedures for efficiency
? Mailings
? Responding to or escalating inquiries
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Computer Skills?Adobe Acrobat ?ADS ? AS400? Image Info ? Internet ? Lotus Notes ?Microsoft (Excel, Outlook, PowerPoint, Word) ? Monarch ? QuickBooks

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Education? Wood Tobe Coburn; New York, NY? Associate in Applied Science: Fashion Merchandising ? December 1995
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Professional Experience

Reliance Communications; Totowa, NJ
Sales Representative/Executive Assistant/Office Manager, 2/2007 to 10/2009
? Increased business development through pertinent sales lead, which included cold calling and daily follow-up.
? Handled all accounts, including: data entry, reorders, returns and sales.
? Track packages via FedEx/UPS and invoice all shipments and send to customers.
? Reported directly to President and handle day-to-day administrative/business activities.
? Responsible for all travel arrangements and setting up appointments.
? Answered company phones.
? Accounting support included paying all company bills.

Happy Kids/And1 Boys; New York, NY
Customer Service Manager 5/2002 to 9/2004
? Supervised Sales Support Team of 5 employees.
? Responsible for the tracking and inventory of all shipments.
? Accountable for return authorizations and charge-backs.
? Answered all consumer queries via e-mail/phone; proposed and implemented solutions to customer problems.
? Managed team of 15 Sales Road Representatives located all in different States.
? Followed up on all orders, ensured completion of sample lines and provided up-to-date sales reports to ensure team had necessary tools to sell product.

JA Sales & Design/Alex Evenings; New York, NY
Sales Representative 02/2001 to 02/2002
? Handled specialty accounts, including showroom sales, reorders and picture/swatch packages.
? Expanded business by contacting prospective clients.
? Daily updates to Image Info software system to correspond with Available to Sell.
? Responsible for the organization of showroom and updated all merchandise tickets.
? Worked with Sales Road Representatives and provided them with Available to Sell forms, samples, swatches and packages.

Pacific Alliance/Gloria Vanderbilt (GV) Knits; New York, NY
Executive Sales Assistant 2/1999 to 1/2001
? Reported to the Vice President and assisted in the development of the knits/private label company.
? Handled all issues from production to warehouse level that included: ad samples/packages, approvals/fit, charge backs, customer service, orders/reorders, quality issues, sales, shipping on time and special projects.
? Created and updated reports: Available to Sell, Customer Account Totals, Merchandise Buy Sheets, Product Line Lists, Monthly Report Card, RA Forms, Shipping Detail Report, Special Project Log, and Track Sheets. These reports are needed and used by the President, Vice President and Sales Team to ensure the business growth and expansion.
? Responsible for all showroom activities: Cleanliness, Completion of Merchandise Sample Line.
? In charge of all product buys (which is buying inventory that we sell to our accounts) and special cuts (this is special merchandise designs that are ordered for Department stores).

• Location: SI, NJ, Brooklyn & Manhattan
• it?s ok to contact this poster if you are a potential employer or other principal
• Principals only. Recruiters, please don?t contact this job seeker.
• it?s NOT ok to contact this poster with services or other commercial interests

Source: http://joblagoon.com/2011/customer-servicesalesadminexecutive-asst-si-nj-brooklyn-manhattan/

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